Antigone and the Characterization of Women Essay - 795 Words

Throughout history, women have always stood in the shadows of men. In many cultures, the role of a woman was to be seen and not heard. One of the first heard females was as I believe Antigone, of Sophocles’. Antigone, was the descendant of Oedipus. When her brothers Eteocles and Polynices killed one another, Creon, king of Thebes, forbade the rebel Polynices’ burial. However, Antigone disobeyed him, performed the burial, and was condemned to death for what she had done. Thru her actions she displayed vast uniqueness of a great female leader. In doing this, she stepped out of her place as a woman in a male dominated culture. She believed that the law of the Gods to give a proper burial to every dead body was more important, than†¦show more content†¦Antigone gave these powers back to the gods. Not only is Antigone courageous and highly motivated by her morals by standing up for her political and religious beliefs, she also protects her personal ones when she buries her brother. Antigone places family above her own life, and she refuses to let a man stand in her way of maintaining her ideals. She buries Polynices out of her own loyalty to her brother even after her sister, Ismene, refuses. Antigone is cruel to her for not taking part in illegally burying their brother. Instead of being caring and considerate, she becomes irate and at the end of their conversation says, Go away Ismene: I shall be hating you soon, and the dead will too, for your hateful words, Antigones flaw was her headstrong behavior and her stubbornness, which ultimately brought about her downfall and the downfall of those around her. Her persistence of course, is what forces Antigone to rashly take matters in to her own hands. Creon then decides to take Antigones life Away with her at once, and close her up in her rock-vaulted tomb. Leave her and let her die. To everyones surprise Antigone does not run from her death sentence suggesting a great trait of braveness, which the chorus recognizes before her exodus from life. The notion that a person has no say in the affairs of their loved ones and the fact that those laws were defied deservesShow MoreRelatedThe Chorus as a Homonym 1168 Words   |  5 Pages In Jean Anouilh’s Antigone and in Euripides’s Medea the Chorus is both a tool for characterization and representation of theme; however, the ways they function in their respective plays are noticeably different. The differences in the way the Choruses function in each respective play make the name of the character â€Å"the Chorus† a homonym, same name different meaning. The Chorus in Antigone functions to incorporate the technique of metatheatre. The purpose of metatheatre is to provide a separationRead MoreThe Conflict Of Sophocles Antigone1500 Words   |  6 PagesSophocles’ Antigone centers around a familial feud that develops between Antigone and Creon when Antigone decides to bury her brother and Creon’s niece, Polyneices. While Antigone believes that it is her religious and familial duty to bury her brother, Creon objects, citing the Theban civil war which took place right before the events of the play. Adhering to Greek literary tradition, Sophocles ultimately seeks not just to entertain the audience but also to teach a moral lesson, in this case aboutRead MoreFeminism in Antigone Essay728 Words   |  3 PagesFeminism in Antigone Although ancient Greece was a male-dominant society, Sophocles’ Antigone portrays women as being strong and capable of making wise decisions. Antigone, the tragic heroine, rejects the traditional role of women. As such, Sophocles punishes Ismene for embodying traditional attitude. Moreover, Creon is punished for misogyny. Sophocles, accordingly, uses characterization to promote feminist ideas. Sophocles introduces a female character in Antigone who is a strong believer andRead MoreAntigone: a Study of Moral Influences in Society.899 Words   |  4 Pagessignificance of women in many religious groups. In literature we witness the same fear, reading between the lines at how the author created a character and the reaction of the public to her. The woman, in Sophocles Antigone, is considered powerful but noble, and is met with fierce opposition from men in power, and even fellow women who feel she has fallen from her rightful place. It is difficult, however, to determine who is right and who is wrong, when it is all said and done. Antigone, the seeminglyRead More A Comparison of Antigone and A Dolls House Essay688 Words   |  3 PagesSimilarities in  Antigone and A Dolls House    Ibsens A Dolls House has been called the first modern play. The play was considered revolutionary because it broke several molds which had endured for centuries. Incredibly, much of what was considered revolutionary first appeared in Sophocles play, Antigone - one of the first plays in existence.    In merely looking at the surface, one notices right away that both plays are significant in that they avoid the social temptation ofRead MoreEssay on Antigone1426 Words   |  6 Pagesimprudent judgments will ultimately suffer from the consequences of their actions. In Sophocles Antigone, these prejudices notably surface in the form of paternalism as demonstrated through Creons government, highlighting the importance of gender roles throughout the play. Therefore, analyzing the motif of gender roles and its effect on the definition of justice through the perspectives of Ismene, Antigone, and Creon enables the audience to understand how Sophocles macroscopic analogy to humanitysRead MoreEssay about macbeth and antigone1110 Words   |  5 PagesHonors  Humanities  Ã‚   01  October  2013   Macbeth  Ã‚  Antigone:  Make  Me  a  Man?   Feminism  is  a  method  of  analyzing  women’s  positions  in  society  by  examining  the   gender  role  and  how/why  some  behaviors  are  stereotyped  towards  a  certain  gender.  A  concept  of   feminism,  patriarchy  is  a  male  centered  and  controlled  society  and  is  arranged  to  make  women   feel  inferior  to  Ã‚  men  in  every  occupation  whether  it  be  religion,  family,  politics,  economics,  legal   or  art.  Women  are  then  seen  lacking  in  male  organ,which  is  representative  of  male  power  and  Read MoreCorruption In Oedipus The King And Antigone988 Words   |  4 Pages In Sophocles’ Oedipus The King and Antigone, Sophocles used two tragic stories to explore issues and themes involving that can be interpreted in several ways depending on the readers understanding of the play and the main theme in focus. From a personal view point, themes such as corruption, injustice, civil disobedience and power drunkenness were explored rampantly by Sophocles to further dramatize a story that conveys so much messages. The ancient Greeks are well recognized for gifting the modernRead MoreProtagonist And Antagonist In Antigone By Sophocles1262 Words   |  6 Pages Protagonist and Antagonist Antigone is a Greek tragedy by Sophocles. ONE OF THE three surviving tragedians of classical Athens, along with Aeschylus and Euripides, and one of the great dramatists of world literature, Sophocles spanned in his long life (497-406 B.C.) the cultural flowering of Athens in the fifth century(Segal 1). Antigone is named after the daughter of King Oedipus of Thebes, a young woman who stood against the king’s decision and believed in the gods’Read MoreUse Of Roles And The Social Position Of The Female913 Words   |  4 PagesS. Wiersma wrote the article about the women in Sophocles play. The author had explained the different types of roles and the social position of the females presented in the Sophocles plays. The author has raised two questions in the article on the social position of the female described by the playwrights and playwright’s opinion on the women’s rights. Sophocles texts do not explain that he faced any problem in characterizing two genders; men and women on stage. Many studies have researched about

Sociology in the Workplace Essay - 1161 Words

1. Identify and explain the four (4) ways in which marginal jobs deviate from the norms expected of work. Then explain which members of the labor force have the highest likelihood of working in marginal job and why. According to the text, norms that are expected out of work are: (1) the job content should be legal; (2) the job should be institutionally regular; (3) the job should be relatively stable; (4) the job should provide adequate pay with sufficient hours of work every week to make a living (Hodson, Sullivan, 2007, p. 327). Marginal jobs are those that diverge from one or more of these expected work norms. This may be subjective because two people might disagree on whether or not wages earned for a job are adequate. Marginal†¦show more content†¦Deskilling a job has direct correlation to the amount of scientific management put into the labor process. The mixed-effects position is a combination of the two. As technology has increased, some skills in the workforce have increased while other diminished. Skills tend to change as technologies evolve. Technology advances has been most dramatic in clerical and service work, which has led to the deskilling of labor. The basic job of this service work is to handle, maintain and process information. Improvements such as the computer, voice recognition software and automation processes have led to the deskilling of this service work. As a result of this technology people are now facing the threat of losing their job because a process has been changed, upgraded or eliminated. 3. Compare and contrast the role of employer, customer and worker in service interactions. Explain how the worker may manipulate the service interaction. Define emotional work and explain when and why â€Å"losing it† and â€Å"burnout† may occur. Service interaction is the interfacing and communication between the service provider and service recipient. It may come in various forms such as in person, over the telephone or indirectly through mail or email. Whatever form it takes, the service provider and recipient must be able to meet their standards for a successful interaction (Hodson, Sullivan, 2007, p. 233). TheShow MoreRelatedSociology of the Workplace Essay929 Words   |  4 Pagestimes. These worries can easily cause drug and alcohol problems to arise. With concerns of job security many can suddenly find themselves out of work and financially in debt. Macinonis (2010) the book states: Perhaps the biggest difference in the workplace of the twenty-first century is the types of skills that work demands. A century ago, people had to develop the industrial skills needed for making things; today, people in the postindustrial economy must develop literacy skills needed to createdRead MoreSocial Problems; Sociology of the Workplace946 Words   |  4 PagesSocial Problems October 21, 2011 Instructor name Sociology of the Workplace We might have been equal around 200B.C. but those days are over. Political control, unequal income and unequal status changed the way American families had to break away for economic independency due to the massive industrialization. Jobs and careers are a core value in American society (Macionis 2008). Two revolutions, Industrial and Information, changed the workplace for most Americans, creating a new status quo forRead MoreWho Is The Real Bully?1712 Words   |  7 Pagesdangers of it. Bullying is a commonly understood topic around the world, but there are many unknown facts and situations that people aren’t aware of, including different types of bullying: bullying in school, racial bullying, and bullying in the workplace. Bullying hasn’t always been a major issue that haunts lives on a day to day basis. It wasn’t until the 1970’s where ‘bullying’ became a well-known and mysterious problem. The dilemma with bullying started in the country of Scandinavia where researchRead More Gender and Power in the Workplace Essay1644 Words   |  7 PagesGender and Power in the Workplace This essay is an analysis of contemporary issues associated with gender and power in the workplace; which will specifically include a discussion of gender relations, stereotyping, women’s identity, the structuring of formal and informal power, sources of inequality, and sexual harassment. The concept of gender in relation to the division of labor in the workplace, and in relation to issues of power and control is an unfortunate, groundless stereotype. SuzanneRead MoreFrom A Young Age, Arlie Russel Hochschild Developed An1624 Words   |  7 Pagesinfluence in the sociology world. Driven and enthused by her child memory, other sociologist notions of â€Å"self† (Sigmund Freud George Herbert Mead, Erving Goffman etc.) and current circumstances in the field, Russel began to develop her own branch of study which not only focused on both side of the gender spectrum but concentrated specifically on â€Å"not only what people think but also how people feel: the sociology of emotions† (Appelrouth Edles 572). Now, her developed branch of sociology and works inspiredRead MoreSociology and Sociological Imagination978 Words   |  4 PagesSocial Issue Sociology and Sociological imagination Sociology is the scientific study of human behavior in a social context that looks the values, attitudes and composition of a given society. Sociology looks at the religious believes, economic aspects, daily activities and political arrangements interact to build a society (Dillon, 2009). The examination of people considering the social forces shaping their attitude and behavior is what C. Wright Mills referred to as sociological imaginationRead MoreWomen s Suffrage : The Struggle For The Right Of Women1520 Words   |  7 Pages In the sociology of gender, the society stratifies people- the men dominance and the women femininity establishing a gender order. The women’s suffrage movement is the struggle for the right of women to vote and run for political positions. The rights of women have never been equal to those of men. Throughout American history women have always wanted equality between the two genders, which made women suffrage the most controversial issue dividing early Feminists into ideological linesRead MoreGender Discrimination : Women s Rights Essay1387 Words   |  6 PagesSociological Theory (Appelrouth and Edles 2016). Both of these sociologist’s work includes women and their role in society (Appelrouth and Edles 2016). Doroth y Smith believed that sociology was in a way ironic because during her time it was mostly men sociologists who only focused on sociology from a male perspective even though sociology is meant to focus on society as a whole (Appelrouth and Edles 2016). Then on chapter twelve in some of Arlie Russell Hochschild’s section of The Managed Heart there is anRead MoreGender Discrimination Against Women in the Workplace1203 Words   |  5 PagesThesis: Women face considerable sexual discrimination in the world of work, significantly limiting their employment prospects and subsequent advancement in their careers. Gender Discrimination Against Women In The Workplace Traditionally, women have been considered to be the weaker sex and subordinate to men. Moreover, their roles have been assigned to domestic and childrearing duties. The job market is male dominated, and women are often considered to be out ofRead MoreOrthodox Sociological Understandings of Work, Employment and Professions1572 Words   |  7 Pagespaid employment. But since the Second World War there has been a gradual increase of women entering the labour market thus creating an interest in the work carried out by women. There has also been a great feminist interest in the sociology of work, employment and the professions and this has both challenged and increased traditional understandings of work. Classical approaches to work almost ignore gender in their explanations or at least view it as being irrelevant

Chemistry Report Free Essays

Standardize a solution of potassium manganate(VII) by an iron (II) salt (ammonium iron (II) sulphate) Introduction Oxidation numbers describe the number of electrons the atom will gain or lose during a reaction. Each atom in an equation can be assigned an oxidation number according to certain rules. If the oxidation number of an atom increases as you go from the left side to the right side if an equation, oxidation has occurred (electrons have been lost); if the oxidation number decreases, reduction has occurred (electrons have been gained). We will write a custom essay sample on Chemistry Report or any similar topic only for you Order Now MnO4? + 8 H+ + 5e? Mn+? + 4 H2O (1) In the above reduction half-reaction, manganese has undergone a decrease in oxidation number from +7 to +2. In the following oxidation half-reaction, each iron atom has undergone an increase in oxidation number from +2 to +3. Fe+? Fe+? + e? (2) Oxidation must occur along with reduction. These reactions are called redox (reduction/oxidation ) reactions. The number of electrons lost and gained in the half reactions must be equal. The overall redox reaction becomes: MnO4? + 5 Fe+? + 8H+ Mn+? + 5 Fe+? 4H2O (3) Potassium permanganate is widely used as an oxidizing agent in volumetric analysis. Since the MnO4 ion is a deep pink-violet colour and the Mn2+ ion is nearly colourless, the end point in titrations using KMnO4 can be taken as the first pink colour that persists in the solution. In titration , permanganate solution is put in the burette and is run down to an acidified solution of reducing agent, e. g.. ammonium iron(II) sulphate solution. In t his experiment, KMnO4 will be used to determine the percentage of Fe2+ in an unknown solid sample dissolved in water. The permanganate oxidation of Fe2+ to Fe3+ is carried out in an acidic solution to prevent the air oxidation of Fe2+. A potassium permanganate solution will be standardized by titrating it with a known mass of Mohr’s salt, ferrous ammonium sulphate hexahydrate or Fe(NH4)2(SO4)2Â ·6H2O. (Mohr’s salt fulfils the requirements of a primary standard. It is easily obtained in pure form, it is stable to oxidation when dry and is not hygroscopic. http://faculty. ccri. edu/eterezakis/1100%20Exp%205,%20Iron%20Analysis%20by%20Redox%20Titration%20_egt_. pdf http://www. mrteverett. om/Chemistry/labs/Chem%201A%20-%20Lab%20-%20Titration%20%28Redox%29. pdf Objectives To prepare and standardize a solution of an oxidizing agent,potassium manganate(VII) by titrating it with standard solution of a reducing agent,ammonium iron (II) sulphate. Then use the standardized to determine the concentration of a sample of unknown concentration. Materials Ammonium iron (II) sulphate crystals Potassiu m manganate (VII) solution Distilled water 1. 0M sulphuric acid Apparatus Beakers 250cm? volumetric flask Conical flask Burette Pipette Electronic weighing machine Methods How to cite Chemistry Report, Papers

Customer Service Management for Caravan Park -myassignmenthelp

Question: Write about theCustomer Service Management for Caravan Park. Answer: Avoid becoming emotional as the customers may be emotional or even violent in speech. The customer can become emotional especially if they feel so much offended (Kumar Madupalli, 2014, p.244). For instance, the customer who received a room not requested for, and of low class as he said, was emotional. The attendant was supposed to make him calm by telling him that it was an error that will be avoided in the future. Levels of customer service and the complaints in the business There are about five (5) levels of customer service that can best present the complaints that usually arise in the workplace from the customers. The levels define the status of the customers who visits a business or an organizations site of services. The levels of service of the company or the organization is the main contributor to the response of the customers. This can be in terms of service or the products provided by the business (Jahanshani et al., 2014, 296). Working in Mt Barker Caravan Park in Australia exposed me to a variety of experiences in customer service. In the work place, there was a flow of consumers from all the world coming to enjoy themselves in our caravan parks. The Caravan park and Cabin accommodation in this premise are given to the customers at an affordable price. There are however many other caravans in Australia which compete with Mt. Barker Caravan Park, it means that the customers must be treated so nice so that they can continue coming to our parks. In relation to the SWOT analysis, the management can be able to evaluate the strength, weaknesses, Opportunities and finally the threats facing the company as a result of customer services. It is possible through meeting the following levels of customer services (Jin, 2016, p.94). Unacceptable, is the first level of customer service. It became the weakness of Mt. Barker Caravan park. It regards poor, bad or poor services given to the customers. This level is unacceptable as the customer would not visit the business again for similar services. These leads to complains in the work place from the customer. For instance, in Mt. Barker Caravan Park, a customer complained because he was to receive accommodation in the fully self-contained cabins at $187 and the request processed for the customer with his wife was for the cabins with private adjacent ablutions which was supposed to be $99 but he had paid for $187. He was forced to spend there and in the morning the complaint was too much because the customer felt so much pain for the inconvenience. The service was unacceptable. Another level is basis service level. The customer is treated or handled normally. The customer is not made happy, meaning that, there is no any complain and no favorable moments in the workplace for the services given. Good level services occur when the services offered are satisfactory but also no trace of appreciation. The customer in Mt. Barker park comes, given the booked camp site, he is given all that h want but left by themselves. The services are plain because nobody came to see how the customer is doing. There is world class level of service where the ratings are beyond satisfactory. The customer finds your services great and awesome. The customer can compare your services with the top deliveries of the same business ventures. The trademark level of services is the best of them all. The customer is very glad, satisfied and the services are excellent. Other companies or businesses are behind you and tries to be like you. The company offering these services is the benchmark to other companies. For instance, in Mt. Barker Caravan Park, there are some customers who visited us as a group. They were given tents as they had ordered and they also received laundry facilities and all the items they were supposed to have. At 10.00 pm, the attendant noticed that the people wanted a site for cooking some of their traditional meals they had carried, he directed them to the kitchen, he also stayed close to them and kept asking what else they required. The services they received were so nice that they sent a letter after they left thanking the organization management. These services can be said to be of trademark level. SWOT analysis and suggestion of corrective actions to customer complaints over the services given In response to the strengths of Mt. Barker Caravan Park, the company is able to meet the customers needs in that, the management has provided the suggestion channels through the companys site where customers suggest what the management should improve from the experience of the service given. The management is therefore able to meet the customers from their individual point of view and afterwards, the positive suggestions are implemented. The management has also devices a strategy of involving the workers in planning for the customers welfare. It has resulted to the quality delivery of services to the people who becomes our customers. The management has also started giving free tickets of promoting those customers who regularly visit our premise. The plan has gone on for the last few years and the customers have started showing in big numbers to win the tickets and others to have an experience in Mt. Barker Caravan Park. The company has numerous opportunities in Australia to venture in catering and hotel services. Among many companies offering the same services in all parts of Australia, Mt. Barker Caravan Park has a better opportunity to expand. This is because of the locality, it is located in the green parts of West Australia where there is a good natural environment, many birds and beautiful scenes for camping and other related services. The company is also threatened by the competition in the global market where many other countries apart from Australia which provide such services (Nguyen, 2016, p.107). The global market has expanded and the visitors from outside Australia which could visit Australia has started to decrease. It is until then that Mt. Barker Caravan Park has been threatened to improve their services for their customers and adapt world class standards. The trademark level of customer service has therefore become a necessity for the caravan park so as the company can compete with other companies in the world (Smith et al., 2014, p.211). Step by step process of resolving a complaint of the customer in the workplace There is a procedure to be followed when resolving a conflict from the customer (Davidow, 2014, p.70). When the complaint comes to the management desk, the management should: Listen with an open mind whereby, the customer should be listened to and not prejudging them or the situation. The manager or the attendant should not rebuke the customer but carefully listen so as you can understand the situation well. Then repeat the problem back to the customer in your words to affirm what they said and let them make sure that you heard them keenly and you showed them a sense of concern, Empathize with the customer and assure them that something is going to be done. Let the customer know how much her concern is important and that you valued what he said. Try to cure their anger and calm her with an assurance of a better service for the next time. One should then follow closely, if the team of workers maybe, did not communicate to the customers well, or may be the customer was harsh and they became harsh too, you should seek to rectify that mistake for a better future of the business. Finally, correct, if need be, anywhere if the customer was correct on their argument. It helps the organization to grow and make the services better as previous mistakes will not be repeated (Song, Cadeaux and Yu, 2016, p.116). For good customer experience, there should also be; To resolve the complaints from the customers, it is imperative to start with policy documentation on how the customers who visit the caravan park should be treated. In this aspect, policy on service, communication and rewards should be laid. It will help the workers to treat the customers in a well strategized system with no confusion. When there is no policy, the caravan park would not succeed in giving the customer the best service. Order can be kept by the policies documented on service delivery to the customers as well to the products that the management has provided for the customers and the infrastructures for accommodation like well furnished rooms. Clear and precise procedures of the Caravan park to the customers is inevitable. When the customer books a room for example, or orders for some service, the procedures should be made simple for them to handle and carry. Good Customer Management is another important thing. When the customer is in the site, there should be a person guiding him, her or them, on where they want to go or what they need. Attendants should be in a position to manage the customers movements, provide answers to the questions of the customers as soon as they ask them. Communication Techniques to Be Used in Handling Customers Complaints Give the customer ample time and beware of interruptions by allowing them to talk. It is not courteous if one is speaking and you dont wait for your turn. The customer may not be courteous but as a manager or a worker, one should be courteous. Take the turn if necessary in communication and select the words to say amicably. Listen actively to the customer raising the complaint. It can be through minimal responses, repeating some of the statements from the customer and also nodding. Facial expressions will show whether one is actively listening. Avoid negative questions when communicating to the customer raising a complain. Questions like, why will not be fruitful and it can lead to a loss of customers. Be sensitive on the language you use. Select each word to say as they may be of good or bad impact to the customer. Adopt positive and not negative statement which would show the customer that you are either bored by their concern or that they are the ones who have done the wrong. Let the customers feel free when raising their grievances because failure in which, the business may be endangered through one customer. References Davidow, M., 2014. The a-craft model of organizational responses to customer complaints and their impact on post-complaint customer behaviour. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 27, p.70. Jahanshani, A.A., Hajizadeh, G.M.A., Mirdhamadi, S.A., Nawaser, K. and Khaksar, S.M.S., 2014. Study the effects of customer service and product quality on customer satisfaction and loyalty. Jin, H., 2016. Research on the E-commerce Business New Pattern from Perspectives of SWOT and Customer Relationship Management. DEStech Transactions on Social Science, Education and Human Science, (isetem). Kumar Madupalli, R. and Poddar, A., 2014. Problematic customers and customer service employee retaliation. Journal of services marketing, 28(3), pp.244-255. Nguyen, L.H.L., 2016. Improving Competitiveness in Service through Customer Satisfaction in ABC Company. Smith, K.R., Scarpaci, C., Scarr, M.J. and Otway, N.M., 2014. Scuba diving tourism with critically endangered grey nurse sharks (Carcharias taurus) off eastern Australia: tourist demographics, shark behaviour and diver compliance. Tourism Management, 45, pp.211-225. Song, H., Cadeaux, J. and Yu, K., 2016. The effects of service supply on perceived value proposition under different levels of customer involvement. Industrial Marketing Management, 54, pp.116-128.